Voices for Innovation

Voices for Innovation

Outcomes

VOICES Final Report

VOICES conducted 100 focus groups in science centres and museums across 27 EU member states, engaging European citizens on the topic of 'urban waste as a resource'. The overall EU report brings together the findings of these consultations from across Europe. It draws conclusions on a European level about citizens' opinions, hopes, fears and ideas about urban waste as a resource. It also details how the European Commission used these results to shape and strengthen EU research priorities, bringing the citizens' voices into the policymaking process.

VOICES FOR RESPONSIBLE RESEARCH AND INNOVATION: ENGAGING CITIZENS TO SHAPE EU RESEARCH POLICY ON URBAN WASTE [PDF, 2.23MB]

VOICES at a glance

The findings of the VOICES full European report are summarised in this helpful document, which gives a succinct overview of the project, how its outcomes can be used by a range of stakeholders, and the key messages from European citizens which have been used to shape EU research priorities: VOICES at a glance [PDF, 782Kb]

VOICES Country Reports

Each of the 27 reports explains the process of the VOICES consultation, goes into depth on the results of each country and draws out the specific findings relevant to that country on the topic of 'urban waste as a resource'.

Full, anonymised transcripts of focus groups in all 27 countries are available upon request. Please contact Marzia Mazzonetto (mmazzonetto@ecsite.eu) with the details of your requirements.

Download each VOICES country report below [PDF, under 2Mb each]

CountryFiles
AustriaReport
BelgiumReport
BulgariaReport
CyprusReport
Czech RepublicReport
DenmarkReport
EstoniaReport
FinlandReport
FranceReport
GermanyReport
GreeceReport
HungaryReport
IrelandReport
ItalyReport
LatviaReport
LithuaniaReport
LuxembourgReport
MaltaReport
NetherlandsReport
PolandReport
PortugalReport
RomaniaReport
SlovakiaReport
SloveniaReport
SpainReport
SwedenReport
UKReport

VOICES key findings

VOICES took as its subject matter the topic of urban waste as a resource, and the concept of a "zero waste society". Fitting with the aims of RRI, key findings of the project can be grouped into two key categories.

  1. VOICES validates the EU's current priorities of research and policies on urban waste
    • Citizens want less packaging, and more efficient packaging materials. They want to see 100% biodegradable packaging, and plastics that can be fully recycled without loss of quality.
    • They want it to be easier to recycle and reuse products.
    • They want manufacturers to be regulated more heavily, taking responsibility for the lifespan and recycling of their products, and ending planned obsolescence.
    • More recycling points are needed at convenient locations.
    • They want incineration plants to be used as much as possible to produce heat and energy.
  2. VOICES also proposes new ways to strengthen current research
    • European citizens feel convenience in the household is crucial. This is a part of waste management often neglected by research. There is a clear need for devices to facilitate sorting and compacting in the home ("smart bins"), or technology which allows waste to be used as a resource in the household.
    • Citizens want to feel the benefit of waste separation. This can be done by making incentives, deposit systems and reward schemes more widespread.
    • Education and communication are crucial. Citizens are largely unaware of what happens to their waste, and would feel more engaged in the process if knowledge was more widespread.
    • Technology can be a motivation to recycle in itself. Citizens feel that systems using chips, electronic tags and apps can help to empower people in the recycling process.

Using VOICES outcomes

VOICES outcomes are intended to be used by many types of stakeholders, for a range of purposes.

VOICES evaluation

Ecsite commissioned an independent evaluation in order to corroborate the quality of the project and the participatory processes, and to provide suggestions for improvements in the future. Two reports have been produced by the two selected evaluators. The first report is focused on an evaluation of the focus group processes per se. The second report looks at the quality of the project as a whole, integrating and contextualising the current results into the bigger picture.

VOICES 1st Evaluation Report [PDF - 1.7Mb]
VOICES 2nd Evaluation Report [PDF - 2.12Mb]